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There is often no substitute for the type of educational and motivational interaction possible in a traditional classroom setting. In addition to the development of custom programs, The Edcomm Group offers many industry specific training programs that have proven themselves effective in organizations around the world. Our instructors are chosen for their ability to translate theory into practice with a knowledge of your industry.

  
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Managing Financial Services Operations for Productivity and Quality
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Client:
Banking, Insurance, Card Services and other Financial Services Companies.
  Goal: To create a productivity improvement program to help financial services companies improve their bottom line in the face of downsizing, mergers and acquisitions.

  
Notes: "Managing Financial Services Operations for Productivity and Quality" is a hands-on, highly participatory training program using applied financial services examples to emphasize the "hard skills" of managing operations, such as Scheduling, Forecasting, Capacity Planning, Job Design, Production Standards, Change Management, and Risk Management.